Frequently asked questions
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Depending on the artist’s schedule, request for commissions will be considered on a case-by-case basis. If you like Ying Sloan’s art style and you are interested in creating something special just for yourself, we would love to have a conversation with you to find out more. Please email us at hello@yingsloanart.com to discuss.
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All art prints are printed on archival quality, 300gsm, 100% cotton fine art paper. Print colours are captured to a high level of accuracy as the original artwork. If properly displayed (e.g. framed under glass and not exposed to direct sunlight), these prints will last for 20-30 years without fading.
Each art print is made to order, and will be individually signed, packaged and shipped to you as soon as possible. Thank you for your patience as you wait for your prints to arrive.
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Framing watercolour originals:
Professional watercolour paintings are typically painted on 100% cotton paper. Unprotected watercolours fade easily when exposed to prolonged contact with direct sunlight. Hence, watercolour paintings should ideally be placed beneath an acid-free mat board and framed behind UV-coated glass, to preserve the paper and colours.
Framing paper art prints:
Paper art prints are recommended to be framed behind a sheet of UV-coated glass or acrylic, and preferably beneath an acid-free mat board. This will prevent colours from fading or the paper from yellowing over time.
General Tip
As a rule of thumb, we highly encourage you to frame your purchased artwork, be it originals or prints. One, it really elevates the artwork when you display it and two, a good frame offers the artwork protection from dust and degradation.
We do not provide framing services but will be glad to recommend a trusted local framer based in Singapore. Just drop us a message!
Alternatively, for more budget-friendly framing, places like IKEA or Amazon stock some lovely frames as well.
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To preserve your artwork (both original art or art print), do not hang it in a place that gets direct sunlight as UV rays cause colours to fade faster.
You should also avoid hanging your artwork in places that have high moisture, e.g. bathrooms, as moisture may cause mould growth which can damage the artwork.
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Please click here for details on shipping cost and delivery timings.
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Please click here for details on returns and exchanges.
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We retain all rights to all artwork created by Ying Sloan. This includes the rights to the image of sold & commissioned original paintings. We retain the right to make reproductions of any and all artwork created by Ying Sloan unless you, the Collector, has purchased full rights to the artwork (this is in addition to purchasing the original).
The Collector may not reproduce or resell the artwork in any way.
Please let us know if you are interested in purchasing full rights to your artwork. Some collectors choose to purchase our rights to reproduce the artwork to ensure it will never become a print.
More information on copyright matters is detailed in our Terms of Service.